Services & Pricing
Transparent Pricing. Certified Expertise.
Every engagement is backed by 23 years of hands-on IT experience. No surprises — just clear rates and certified engineers.
In-Home PC Repair
For homeowners and individuals
Standard rate
A certified technician comes directly to your home. No drop-off, no waiting, no shipping your machine anywhere. We diagnose and resolve issues on-site, on your schedule.
What's Included
- On-site diagnosis and repair
- Hardware troubleshooting and replacement guidance
- Software, OS, and driver issues
- Virus, malware, and security remediation
- Network and Wi-Fi connectivity
- Data backup and recovery assistance
- Printer, peripheral, and device setup
Professional IT Services
For businesses and organizations
Standard rate
Enterprise-grade on-site engineering for businesses. From network infrastructure to server management and security hardening — delivered by a Microsoft Certified engineer on your schedule.
What's Included
- Network infrastructure design and deployment
- Server installation, configuration, and management
- Firewall and security appliance setup (Fortinet, SonicWall, Sophos)
- Microsoft 365 and Azure administration
- Endpoint management (Kaseya, Jamf)
- Unified communications (Zoom, Teams)
- IT project planning and implementation
- Security audits and vulnerability assessments
Emergency Overnight
Critical failures — any client
Standard rate
When systems go down after hours, every minute costs you. Our emergency overnight service gets a certified engineer on-site fast — nights, weekends, and holidays.
What's Included
- Same-night on-site response
- Critical system failure diagnosis and recovery
- Server and network emergency restoration
- Security incident response
- Business continuity triage
- Post-incident documentation and recommendations
10-Hour IT Contracts
Professional IT on a Predictable Budget.
Pre-purchase 10 hours of certified engineering time for $2,000 — a savings of $250 versus the standard hourly rate.
The 10-Hour Contract is designed for businesses that need ongoing or project-based IT support without the overhead of a full-time hire. Hours are flexible, stackable, and used on your terms.
Purchase a Block
Secure 10 hours of certified engineering time upfront at the contract rate of $2,000.
Schedule Engagements
Use your hours for any combination of projects, support sessions, or infrastructure work — on your timeline.
Track Usage
Hours are logged per engagement. You always know exactly how many hours remain in your block.
Renew When Ready
When your block runs low, simply purchase another. No lock-in, no recurring fees, no surprises.
Everything Included in a 10-Hour Contract
- All Professional IT Services scope (see above)
- Flexible scheduling — use hours across multiple visits
- Detailed time logs for each engagement
- Priority scheduling over standard hourly clients
- No expiration on purchased hours
- Blocks are stackable — purchase multiple for larger projects
Service Area
We provide on-site services across Southern New England, the Boston Metro region, and the New London region. Travel is included within our standard service area. Contact us to confirm coverage for your specific location.
Available 10:00 AM – 12:00 AM · Monday – Saturday
Ready to Get Started?
Reach out today and a certified engineer will respond promptly.